Need help?
Frequently Asked Questions
Rental Process
You can book your rental using our Rental form here.
Or send us an DM through our Instagram @giamstudio.
We answer all enquires within 24 hours.
We recommend booking 1-2 weeks in advance to ensure availability and timely delivery.
We ensure that the sizes of our dresses are accurate to ensure the perfect fit. Due to international sizing standards, if you have any worries regarding size it is always best to reach out to us via e-mail or DM to ask so we can find the perfect fit.
Delivery
Delivery typically takes 1-2 business days, depending on your location.
We also offer express Pick-ups available in both Malmo & Copenhagen.
Currently only to Sweden and Denmark. Contact us, and we'll try to assist you even worldwide for special requests.
Returns
Use the prepaid return label included with your rental and drop it off at your nearest postal location.
We can also arrange an drop-off available in Malmo & Copenhagen.
A late fee of (x amount) per day will apply for overdue returns.
Care & Cleaning
No, we handle all professional cleaning. Simply return it as it is.
Damage or stains to our rentals may incur an additional fee for repairs or replacement of our dress.
We are constantly updating our FAQ page. But do you still have questions unanswered? Simply reach out to us via email or our socials for help.